Shipping

Green Beauty Curator ships to Canada, the USA, and select European countries - France, Germany, Ireland, Netherlands, the United Kingdom.  

We provide shipping via Canada Post, USPS, UPS, FedEx and more in order to get the best shipping rates for you. We also offer local pick-up. More details for this are found below. 

Expedited Parcels, via Canada Post and UPS include a tracking number. US orders are sent via Canada Post and then transferred to USPS and will also have a tracking number.

Please note that order processing time may vary between 24-72 hours.

FREE SHIPPING:
Canada Wide — over $200
USA Wide — over $200

Please note, all orders shipped to incomplete or incorrect addresses can only be re-shipped at the customer's expense.

Local Pickup Information
Local pickup is available at She Sells Sanctuary - A Socially Ethical Boutique, 3039 Dundas Street West, in the Junction Area of Toronto. Please wait for the confirmation email letting you know that your order is ready for pickup before making your way to the store. The store's hours can vary to accommodate holidays, so please consult Google for the current hours at She Sells Sanctuary before making your way to the store. Drop off is every Tuesday and Friday. If you placed your order over the weekend, your order will be dropped off on Tuesday. If you ordered from Tuesday on, your order will be at the store on Friday. Your order will be at the cash counter, so please give your name to the store staff upon arrival.

If you need personal assistance please book an appointment with Maria here.

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Returns and Exchanges

We understand that there are times when an item isn’t right for you and we're sorry that you're not totally satisfied with your purchase.  As we are a small green business, we do our best to keep our carbon footprint down.  Shipping products back and forth across the country is not great for the environment.  For these reasons we are unfortunately unable to accept returns or refunds. Exceptions are listed below:

Damaged and Defective Items

If your items arrive damaged or defective please contact us within 14 days of your purchase at hello@greenbeautycurator.ca and we will try to make things right.

Exchange for Local Toronto Residents

If you are able to return your item(s) unopened and unused to our studio in Toronto within 14 days of your purchase, we can exchange your item for an another item of the same value.

Colour Matching

Please contact us via direct message on our site or email at hello@greenbeautycurator.ca when you're colour matching a tinted product to ensure that we help you find the right shade. We understand that colour matching can be difficult when done online.  For this reason, we offer samples for the majority of our products.  If you're unsure if a shade will be right for you, please order a sample first instead of the full product.  If a sample is available, it can be found in the drop down menu of the main item.  If you need a makeup sample that's not listed, please contact us to see if it's available. We are unable to accept returns for incorrect shades.