Shipping

Green Beauty Curator ships to Canada, the USA, and select European countries - France, Germany, Ireland, Netherlands, the United Kingdom.  

We provide shipping via Canada Post, USPS, UPS, FedEx and more in order to get the best shipping rates for you. We also offer local pick-up. More details for this are found below. 

Expedited Parcels, via Canada Post and UPS include a tracking number. US orders are sent via Canada Post and then transferred to USPS and will also have a tracking number.

Please note that order processing time may vary between 24-72 hours.

FREE SHIPPING:
Canada Wide — over $200

Ontario Shipping - Flat Rate $8

USA Wide — over $200

Please note, all orders shipped to incomplete or incorrect addresses can only be re-shipped at the customer's expense.

Local Pickup Information
UNAVAILABLE UNTIL MAY 2025!!! Local pickup is available at She Sells Sanctuary Socially Ethical Boutique at 3039 Dundas Street West in Toronto from 12PM - 6PM Sunday to Saturday (hours will change in the new year).  Please wait for the confirmation email letting you know that your order is ready for pickup. We drop off at 3039 Dundas Street West twice a week, Mondays and Fridays, so plan your pickup accordingly. For example, if you placed your order over the weekend, you can pick up starting on Monday. If you placed your order during the week, you can pick it up starting on Friday. 

If you need personal assistance please book an appointment with Maria here.

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Returns and Exchanges

We understand that there are times when an item isn’t right for you and we're sorry that you're not totally satisfied with your purchase.  As we are a small green business, we do our best to keep our carbon footprint down.  Shipping products back and forth across the country is not great for the environment.  For these reasons we are unfortunately unable to accept returns or refunds. Exceptions are listed below:

Damaged and Defective Items

If your items arrive damaged or defective please contact us within 14 days of your purchase at hello@greenbeautycurator.ca and we will try to make things right.

Exchange for Local Toronto Residents

If you are able to return your item(s) unopened and unused to our studio in Toronto within 14 days of your purchase, we can exchange your item for an another item of the same value. 

Colour Matching

Please contact us via direct message on our site or email at hello@greenbeautycurator.ca when you're colour matching a tinted product to ensure that we help you find the right shade. We understand that colour matching can be difficult when done online.  Please contact Maria maria@greenbeautyexpert.ca and she will help you choose the right product. With over 20 years experience in the makeup and beauty industries, Maria will consult with you via email to help you select the right shade. We are unable to accept returns for incorrect shades.